If the government or a surveillance alliance comes knocking, TunnelBear will have to turn over any data that is requested. Keep in mind that TunnelBear is headquartered in Canada, a member of the Five Eyes network.Īs such, this is not necessarily the best place to establish a VPN company, especially if your customers demand complete anonymity. They also keep the last four digits of the credit card used for payment and maintain a record of how much data is used.
So far, so good, but the privacy policy also states that the company retains data concerning user names, email addresses and operating systems.
The privacy policy states that the company does not maintain records of which IP addresses visit their website, the IP addresses that are accessed via the company’s servers and any DNS queries that are carried out while users are connected.Īdditionally, any data about the apps, websites or online services that users access while connected via TunnelBear will not be stored.
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